Terms of Service

1. Acceptance of Terms

By accessing and using AI Brand Track ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

AI Brand Track is a platform that monitors and analyzes how AI models like ChatGPT, Claude, Perplexity, and other AI systems rank and mention your brand. The Service provides brand visibility tracking, competitor analysis, and actionable insights.

3. User Accounts

To use our Service, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Be at least 18 years old
• Be responsible for all activities that occur under your account

4. Payment and Credits

Our Service operates on a credit-based system:

• Credits are required to perform brand analyses
• Credits are purchased in advance and do not expire
• All payments are processed securely through third-party payment processors
• Refunds are handled on a case-by-case basis
• We reserve the right to change pricing with notice

5. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any portion of the Service
• Use automated systems to access the Service without permission
• Reproduce, duplicate, copy, or exploit any portion of the Service

6. Intellectual Property

The Service and its original content, features, and functionality are owned by AI Brand Track and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Data and Analytics

You retain ownership of any data you submit to the Service. By using the Service, you grant us a license to use, store, and process your data solely for the purpose of providing the Service. We may use aggregated and anonymized data for analytics and improvement purposes.

8. Service Availability

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, AI Brand Track shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us through our platform or email us at legal@aibrandtrack.com.